charter
Health charter and safety measures

COVID information, La Mamounia Palace in Marrakesh

Health charter and safety measures

Everyone at La Mamounia is grateful for the confidence that our customers place in our ability to welcome them in the best health protection conditions following the Covid 19 pandemic.

For your convenience, we have put together the main actions implemented throughout the hotel.

All contact points in public areas such as door handles, elevator controls, counters, furniture, handrails, etc. are cleaned and disinfected continuously throughout the day. These practices are also implemented in rooms at the time of day service and turndown. In addition, the rooms are completely disinfected after each departure.

Hydro-alcoholic gel dispensers are available in rooms as well as in public areas such as entrances, lobby, elevator halls and public toilets.

Sprayers equipped with professional disinfection products are used to disinfect hotel entrances, staff entrance and various public areas.

Strict cleaning and disinfection protocols are applied by our teams working in our kitchens, restaurants, in-room dining, business center and meeting areas with hand cleaning and disinfection performed before each service or before any contact with food.

In order to ensure that all these standards and protocols are always observed, our property has a dedicated Hygiene Manager, and each department also has a manager responsible for monitoring these procedures daily